- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- Base
- Product Type
- Service
Cisco Base is a service offering that provides support for Cisco operating system (OS) software. Customers receive access to software updates within their licensed OS feature set and technical support for Cisco OS software. Support includes registered access to the software selection and other OS-related technical assistance tools available on Cisco.com, and access to Cisco TAC engineers who can assist with OS-related support issues. Cisco Base does not include hardware-related technical support or advance hardware replacement.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Provided Support
- New Releases Update
- Knowledge Base Access
- Phone Support
- Software Update
- Service Availability
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
- Service Duration
- 1 Year
- Product Supported
- Catalyst 4500-X 16 Port 10GE IP Base: WS-C4500X-16SFP+