The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.
- General Information
- Manufacturer
- Schneider Electric SA
- Manufacturer Website Address
- http://www.schneider-electric.com.au
- Brand Name
- APC by Schneider Electric
- Service Name
- Software Support Contract
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Service Details
Service warranty certificate:
- Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date
Software upgrades:
- Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements
7x24 telephone technical support:
- Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it
- Provided Support
- Software Support
- Phone Support
- Service Availability
- 24 x 7 Phone Support
- Service Duration
- 1 Year
- Product Supported
- 500 Node InfraStruXure Central Software
- Miscellaneous
- REACH Declaration URL
- https://checkaproduct.se.com/DistantRequestDispatcher.aspx?action=exportPdfReach&pid=557302279&lang=en-us